Handbook » Handbook » Student Support Services Team

Student Support Services Team

The Student Support Services Team consists of Academic Counselors, Career Counselors, Community Family Advisors (CFA), Social/Emotional Counselor, Dropout and Truancy Specialist, Student Resource Coordinator (SRC), and Student Support Manager (SSM) and Student Support Assistant Administrator (SSAA).
The CFA is the single point of contact for families. The CFA stays with the family throughout enrollment at ISOK. All communication comes through the CFA via email, phone calls and online meetings. CFAs support students throughout the school year by creating successful school schedules, monitoring progress, motivating, and providing plans to get students back on track, building programs/events on needs of the families in that area (community). CFAs schedule in person and online events so that students have the opportunity for social gatherings, study groups and enrichment.
The SRC advocates for local and national resources to give students access to necessary social services. The SRC holds weekly LLIT (Listen, Learn, Interact, Talk) support groups to prevent students from being unengaged in school by addressing issues directly through education, interaction, and support. The goal is to build within the school an infrastructure of support, for anything that may jeopardize a student’s education, such as medical challenges, domestic issues, legal trouble, or even computer and Internet problems.
The Social/Emotional Counselor provides social and emotional counseling to students in both middle and high school programs. Utilizing leadership, advocacy and collaboration the Social/Emotional Counselor promotes student success by providing preventive services and responding to identified needs through implementation of a comprehensive counseling program that helps support all students in their personal and social development.
The Dropout and Truancy Specialist works to ensure that school age children are attending school by overseeing the attendance and truancy process.   The role works closely with team members who monitor student attendance/progress and investigating cases of unexcused or excessive absences.

Academic Counselors work with students to enroll them in coursework that will meet all graduation requirements and ensure students are progressing as planned. They are the points of contact for all course enrollments and scheduling.
Career Counselors help provide individual and group career planning to help support students as well as provide responsive serves on academic, career, and personal concerns. The help students enroll in concurrent and career and technical education opportunities as well as helps students complete ICAP requirements.
SSM and SSAA are the administrative support for the SSS team and engagement principals to all students.
This information is from the Board-approved ISOK Handbook for SY 2022-2023, revised September 2022.